Remote Infrastructure Management (RIM)

At OTS we offer, dedicated services to cater all requirements of our customers for Availability of skills, Consolidation, Proactive Support, Flexibility. Whether your company is in need of managed network services, network support or network security, we know IT.

OTS has years of experience using the smartest and latest networking technologies. Let us help your company operate, connect, and communicate securely in the most efficient ways possible!

 

  • 24 x 7 x 365 support by e-mail, chat, or phone from anywhere in the world.
  • On-demand technical support.
  • Dedicated team of highly skilled and certified Administrators and Engineers.
  • OTS uses secure, auditable, and highly-functional remote management tools to access, monitor, and fix problems with servers, network devices, desktops, storage, printers, and any other devices on your network.
  • The OTS ITIL – adhered SLA driven service delivery enables the smooth functioning of the mission critical IT Systems and infrastructure.

Services

RIM Including

  • Desktop Management
  • Server Support
  • Network Management
  • Helpdesk
  • IT Asset Management
  • Infrastructure Optimization
  • Application Management
  • OS Management
  • NOC Services
  • Compliance
  • Database Management
  • Data Center Management

Data-center Services

  • Server Management
  • Database Management
  • Storage Consolidation
  • Enterprise Backup Management & Data Protection
  • Messaging & Collaboration Service
  • Virtualization
  • Information Security

Network Services

Whether your company is in need of managed network services, network support or network security, we know IT. OTS has years of experience using the smartest and latest networking technologies. Let us help your company operate, connect, and communicate securely in the most efficient ways possible!

The Difference

  • The delivery of quality services that create long term competitive advantage and business value for customers.
  • Managing the Infrastructure Life cycle
  • ITIL process alignment
  • Secured Delivery Channels

Approach

Consult

We talk to our customers to determine their specific needs. Our skills and expertise cover a wide range of Wireless and LAN network solutions.

Design

We provide customized solutions to support business needs today and tomorrow. Open Technology Solutions has extensive experience in network designing and its implementation.

Implement

Our Solutions are installed exclusively through a global network of highly trained certified professionals.

Support

We believe in providing support from concept to completion. Our Solutions are backed by , System Performance and Application Assurance Warranty and long term customer service relationships.